Shipping policy

We offer Free Shipping on all orders within the United States.
Please allow 2–3 business days for order processing and shipment. If an item is temporarily out of stock, additional time may be required for fulfillment.

Estimated delivery times can be viewed on our website or through the carrier’s tracking page. Please note that delivery dates may vary based on location, holidays, severe weather conditions, or increased freight activity.

To ensure a smooth delivery, please double-check your shipping address at checkout. Scentiri is not responsible for packages returned due to incorrect or incomplete addresses.

Our team operates Monday through Friday, with customer support available on weekends as needed. Orders placed during public holidays will be processed once we resume regular business operations.

If your order arrives damaged or defective, please contact our customer service team immediately for assistance.